IA Sprog

Fantastisk oplevelse: Meget godt

Negativ oplevelse: Everything started out fine. I took 2 modules of Danish with IA Sprog. During the covid lock-down in March, the classes have been paused - fair enough, even though any other schools took the classes online at that period... After the lock-down was eased and language schools were allowed to be back in session, I was informed that the classes remaining from my course will not be carried out. Instead I can receive a discount when I sign up for another course. I have informed the school that I am not interested in another course and I would like my money back. I have not received a reply to my email. I called several times, without success... This was back in May. It's November now and no money back. I gave two stars instead of one, because the language learning part itself was fine. Customer service - terrible. I don't recommend this place.

Negativ oplevelse: I called IA Sprog - school this morning to find out how I could continue studying Danish. I have had quite some courses at IA Sprog before (in 2017), so I thought continuing at the same school would make sense. However, an extremely rude unhelpful person answered the only contact number I could find on the website. She immediately expected me to want public and free classes and ended the call with no further explanation than: You have to go somewhere else. I was quite choked about her reaction, called back and asked if she was not knowing more about how I could continue or if she was just being intentionally difficult, to which she answered that the public schools are a competition and therefore the school doesn't give any information and told me to use something called google. Her rudeness was so profound that I definitely will not be interested in knowing anything about the new private IA Sprog-school or FVU nor will I recommend the school for any of my foreign friends whom, like me, have come to Denmark for work, have now built a career and have the interest to better their language skills. And if IA Sprog really is worried about “the competition” by the public schools then I suggest giving the staff answering the phone some pointers about how to sell your schools courses, like some good reasons why it would be beneficial to choose to continue at IA Sprog instead of sending them to google free classes.

Fantastisk oplevelse: Meget god sprogskole.

Fantastisk oplevelse: Extremely helpful